SENDING GROUP EMAIL You can communicate with any of your players or employees at any time, from any browser, whether you are home or away.

In this example we are going to keep it simple and send email to all contacts.  For information on filtering contacts, please click here.

Go to Horizontal Navigation Bar: Group Email


Select Contacts
You may select "All Contacts" or you may choose to email a specific subset of your contacts.  In this example we will choose "All Contacts"



You will see a list of all your contacts.  You may selectively un-check specific recipients (note: TennisConnect will automatically remove duplicates in the next step, so if you see a husband and wife sharing the same email address you do not need to uncheck them yourself - you will see in this example there are 435 contacts selected, but later on after removing duplicates, only 395 are going to be sent):



NOTE:  TennisConnect generates individual emails to each contact that is selected.  This eliminates the need to do a BCC and it protects the confidentiality of your email list.  Individual emails also score better on the anti-spam filters, helping your email to get trough.

Click Create Message

Create from scratch or start with a Template
If you choose to use a pre-loaded template (either from TennisConnect or from your own template library), choose the template from the "Use Template?" Drop-Down box.  You do not have to use a template, but you will find creating your own "stationary template" with your logo and signature line will save you time with every email you create and send.



 
Enter the "From" address (this is who the message will be coming "from" - usually you or "info@...)

Enter the "Subject" (this will appear int he subject line of your email)



Note:  In addition to sending your email, TennisConnect automatically creates a web page version of the email and stores it in your Email history (which you can optionally choose to display on your web site).  If you do not want this email to be stored as a web page, check the box to indicate that this message is private and not to be posted to the web site.

Create your message and click Send Message (or modify the editable area of your template)  Note that you may use the Pick & Click editor in Group Email.

Finer points:
Macro's:  You can mass-personalize a group email by using a "macro" to call in each contact's specific first name, last name, or expiration date (if applicable).  In the example below each recipient would have the [first_name} replaced with their actual first name, [last-name] replaced by their actual last name etc.

File Attachments:  Group email systems do not use file attachments.  They accomplish the same result by providing a hyperlink in the body of your email to the uploaded file.  You may upload your "attachment" by making a hyperlink and choosing "upload".




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Filtering Group Email